Colser – Organizational revision and change management
Colser has been on the market for over forty years, dealing with sanitation and environmental hygiene both in the public and private sectors. The group has been characterized by a sudden and incessant growth that has led this company to be one of the national leaders in its sector.
Lenovys oversaw the revision of the organizational structure of the entire group and the entire Change Management part.
Activities and Results
- Revised function organization chart
- System of roles and responsibilities set
- Objectives by role and function
- Evaluation and performance management system for each role
- KPI for verification of new procedures
- Updated business processes based on roles and responsibilities system
- Strategy for relocating certain resources
- Analysis of relationships through rel-chart
- Graphic Metaphor analyzed for each business function
- Escalation processes defined according to the new structure
- Habit management set for organizational routines
- Leadership assessment for definition of new function managers
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