Services

The diverse industry of services to individuals and enterprises – Software & IT, Logistic, Facility Management – plays a crucial role in today’s economic environment. Technological progress, which is advancing at a rapid pace, is constantly redefining the dynamics of value delivery.

All companies – although with obvious specificities related to the type of business – are called to face a series of challenges to maintain profitability and an excellent level of service to customers.

  • Digitalization: implement advanced technology systems to automate and simplify business processes.
  • Human resource management: optimize personnel management and improve employee engagement in an increasingly remote and flexible work environment.
  • Regulatory evolution: Adapting rapidly to changing regulations, especially in the context of trade associations and the logistics industry.

  • Pressure on margins: increase operational efficiency to maintain profitability in a highly competitive market.
  • Continuous innovation: integrating new technologies and digital processes to maintain competitive advantage
  • Customer service and personalization: to offer customized solutions of high quality that meet the diversified needs of the client companies.

Deep knowledge of the Services industry

Over the years, Lenovys has gained a wealth of experience in the service industry. This enabled the development of application models and expert consultants.

 

Focus on digital innovation

We support companies in the process of digitalization, integrating advanced technologies that improve both customer experience and internal efficiency.

Strategy and pragmatism

We combine interventions in strategic and operational areas, along the entire value chain, with the aim of achieving results for the company in a medium-long-term perspective.

Economic and human sustainability

Our approach allows us to achieve the established growth results and make them sustainable over time because we work on processes and tools and at the same time on people’s habits and behaviors.

Services dedicated to the Services industry

Lenovys has gained experience, with dedicated services, supporting its clients in the following areas:

Strategy & Governance

  • Company Envisioning: Vision, Mission, Values, Core Behaviors
  • Definition of short-medium-long-term strategic plans
  • Strategy Deployment & Execution enabled by NEYM’s proprietary digital platform
  • Company Governance & Organizational Review
  • Business, Industrial & Product-Marke Assessment
  • Business Plans and industrial footprint review
  • Industrial due diligence before M&A
  • Post-integration plans and post M&A

People & Organization

  • Personal Excellence & Human Energy – ATRED
  • Mentoring & Coaching
  • Leadership & Lean Lifestyle Assessment
  • Team Building
  • People involvement and Talent retention
  • Performance management
  • Company and inter-company training
  • Construction of the Company Academy
  • Organizational audit
  • Cultural assessment
  • Organizational assessment
  • Organizational development plan

Innovation & R&D

  • Business & Product Innovation from idea generation to market launch
  • Lean Product & Process Development
  • Agile Design & Organization in NPD

Sales & Go to Market

  • Assessment of the alignment between Strategy, Go-to-Market (GtM) and Commercial Execution
  • Definition of strategic guidelines for go-to-market
  • Implementation of Go-to-Market Guidelines
  • Management of Business Opportunities
  • Systems and Tools to support Commercial Execution
  • Organization

Office & Operation

  • Value Stream Mapping & Process Activity Mapping
  • Industrial cost & performance improvement
  • Lean Office
  • Lean Mailing & Meeting
  • Lean Supply Chain
  • Lean Accounting for Operational KPI Systems based activities
  • Smart Layout

AI & Digital change

  • Support and guidance for digital implementations in the company
  • Change & Habit Management for Digital
  • Agile Target Operating Model
  • Business Blueprint
  • Support in the selection of technology solution providers
  • Resistance to change analysis
  • Development of digital skills and abilities
  • PMO for digital transformation projects
  • Smart Working Effectiveness

Contacts

Matteo Gottardi

Principal

With twenty years of experience as a consultant, he has developed extensive knowledge on issues of the Supply Chain, Project and Program Management, product development and operations, in strategic and organizational areas, in industries such as Industrial equipment, Automotive, Chemicals and FMGC. He has worked for Artesana, Tetra Pak, Biticino, Case New Holland, Pirelli and Ferretti Yatch. He has worked with the MIP and IPSOA on numerous corporate lectures, testimonials, and publications on supply chain and Revenue Management.

Request information